At rajawin, your privacy is more than a legal obligation — it is our commitment. We ensure every piece of information you share with us is handled with complete integrity, security, and transparency. Read this policy to understand exactly how your data is used and protected.
All data is protected with the highest-grade SSL encryption.
Your information is not sold or shared for third-party advertising purposes.
You have the right to access, correct, or delete your personal data at any time.
Rajawin complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
Six core principles that shape our approach to protecting member personal data.
All your personal information is stored on servers protected with AES-256 encryption and a layered access control system to prevent unauthorised access.
Your data is used only for agreed purposes — account management, transaction processing, and improving your user experience. Nothing more.
You can choose the types of communications you wish to receive from rajawin — promotional emails, transaction notifications, or security updates — according to your preferences.
Our security monitoring system operates 24/7 to detect and block any suspicious activity related to your account before it causes harm.
When you close your account, your personal data will be deleted or anonymised within the period specified in accordance with applicable legal and regulatory requirements.
We have nothing to hide. This Privacy Policy is written in clear, plain language so every member knows exactly what happens to their data.
Applicable Law:
Personal Data Protection Act 2010 (PDPA) Malaysia.
Rajawin collects various types of information depending on how you interact with our platform. Generally, there are three main categories of data we collect:
1.1 Information You Provide Directly
1.2 Information Collected Automatically
1.3 Information from Third Parties
| Data Categories | Example | Primary Purpose |
|---|---|---|
| Identity | Name, IC, date of birth | Account verification & KYC |
| Contact | Email, phone number | Communication & security |
| Finance | Bank account, transaction history | Deposit & withdrawal processing |
| Technical | IP, device, activity logs | Security & platform improvements |
| Behaviour | Game history and preferences | Personalisation of user experience |
Every piece of data collected is used for a clear and legitimate purpose. rajawin will not use your information for purposes other than those stated here without obtaining your consent first.
Rajawin only shares your personal information in limited and controlled circumstances. We ensure that all third parties receiving your data are bound by the same confidentiality and data protection obligations that meet our standards.
Parties That May Receive Your Data:
Rajawin uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or disable cookies through your web browser settings at any time. However, disabling essential cookies may affect platform functionality and you may be unable to log in or use certain features properly.
Rajawin takes infrastructure security seriously to ensure your personal data is protected at all times. The security measures we implement cover both technical and organisational safeguards.
Technical Security Measures:
Organisational Security Measures:
As a data subject under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the following rights regarding the personal information we hold about you:
Request a copy of all personal data we hold about you.
Correct any inaccurate or incomplete information.
Request deletion of your data under certain circumstances provided by law.
Request that we restrict the processing of your data in certain situations.
Object to the processing of your data for direct marketing purposes.
Receive your data in a structured, machine-readable format.
To exercise any of the rights above, please contact our Data Protection Officer (DPO) team via email [email protected] or via the platform's live chat. We will process your request within 30 calendar days from the date of receipt.
In some cases, we may need to verify your identity before processing data-related requests to ensure the security of your information.
As an online platform, some of your data may be processed or stored outside Malaysia — specifically by cloud service providers, game providers, and international payment processors that we work with.
In all cases of cross-border data transfers, rajawin ensures that:
Rajawin does not retain your personal data longer than necessary. Retention periods are determined based on the purpose of data collection and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Information | Throughout the active account period | Service operations |
| Financial Transaction Records | 7 years after account closure | Financial regulatory compliance |
| KYC Documents | 5 years after account closure | Anti-money laundering requirements |
| Security Logs | 2 years | Fraud detection & investigation |
| Marketing Data | Until you withdraw consent | Based on consent |
| Analytics Cookie Data | 13 months | Platform performance analytics |
Once the retention period expires, your data will be permanently deleted or anonymised so it can no longer be linked to you as an individual.
Rajawin services are intended solely for individuals aged 18 and above. We do not knowingly collect, process, or store any personal information from individuals under the age of 18.
If we discover that personal information has been collected from someone under the age of 18 without proper age verification, we will immediately take the following steps:
Rajawin reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or newly introduced service features.
When we make material changes to this policy, we will:
Continued use of the rajawin platform after the effective date of any amendment is considered acceptance of the new terms. If you do not agree with the changes, you have the right to close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our data protection team is ready to assist.
For formal complaints that cannot be resolved by our team, you have the right to refer the matter to the Personal Data Protection Department (JPDP) Malaysia as the relevant regulatory authority.
With top-tier data protection and a full commitment to your privacy, rajawin is a platform you can trust completely for online entertainment.