Official Documents

Terms and Conditions rajawin — Complete Platform Usage Guide

Before you start using the rajawin platform, please read and understand these terms and conditions carefully. This document outlines your rights and responsibilities as a member, as well as the fundamental rules governing the use of all our services.

Updated: 1 January 2026

Key Highlights of These Terms

Eligibility & Registration

Only individuals aged 18 and above are permitted to register. Each player may hold only one valid account, and registration details must be accurate.

Deposit & Withdrawal

All financial transactions are subject to minimum limits and verification procedures. Withdrawals are processed in accordance with established policies for the security of all parties.

Bonus & Promotions

All bonuses and promotional offers are subject to specific wagering requirements. Bonus abuse may result in the cancellation of the offer and account suspension.

Account Security

You are solely responsible for the security of your password and account. rajawin will not be liable for any losses resulting from your own negligence.

Responsible Gaming

Rajawin is committed to responsible gaming. We provide deposit limit tools, loss limits, and self-exclusion options for all members.

Privacy & Data Protection

Your personal information is protected under rajawin's Privacy Policy. Your data will not be shared with any third party without your consent.

Important: By registering for or using any rajawin service, you agree to be bound by all terms and conditions set out in this document. If you disagree with any part, please stop using this platform.

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") are a legally binding contract between you ("User" or "Member") and rajawin ("Company", "We", "Us"). This Agreement governs your use of the website, mobile application, and all services provided by rajawin.

By accessing rajawin.onl, downloading our app, or registering as a member, you confirm that you have read, understood, and agreed to be bound by this Agreement. This acceptance is final and takes effect from the date you first access our platform.

Rajawin reserves the right to modify this agreement at any time. Amendments take effect immediately upon publication on the website. Continued use of the platform after any amendment constitutes acceptance of the new terms.

We recommend reviewing this Terms and Conditions page periodically to stay informed of the latest applicable rules.

2 Member Eligibility

To register and use rajawin services, you must meet all of the following eligibility requirements:

  • Aged 18 years and above on the date of registration
  • A valid citizen or resident in a jurisdiction where online gambling is permitted
  • Not appearing on any self-exclusion or gambling prohibition list maintained by any regulatory body
  • Not registering on behalf of another individual or as a proxy
  • Not previously suspended or banned by rajawin

Rajawin reserves the right to request proof of age and identity at any time as part of our KYC (Know Your Customer) procedure. Failure to provide the required documents may result in a temporary account suspension until verification is complete.

Warning: Registration by minors is strictly prohibited and constitutes a serious breach of these terms. Any account found to have been registered by a minor will be closed immediately and all balances will be forfeited.

3 Account Registration

Each individual is only permitted to hold one (1) active account at rajawin. Multiple account ownership is strictly prohibited and constitutes a violation of these terms. If we find that a person holds more than one account, all accounts in question will be suspended and balances may be forfeited.

During registration, you are required to provide accurate, current, and complete information including your full name, email address, phone number, and date of birth. False or inaccurate information may result in your account being suspended or closed.

You are solely responsible for:

  • Keeping your account password confidential and not sharing it with anyone
  • Ensuring no third party accesses your account
  • Notify rajawin immediately if you suspect unauthorised access to your account
  • Keeping your personal information up to date whenever changes occur

Rajawin uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. However, the security of your password is entirely your own responsibility.

4 Deposit & Payment Methods

Rajawin supports a range of payment methods suited to users in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay. All deposits are processed securely through certified and encrypted payment channels.

Deposit-related conditions are as follows:

  • Minimum deposit is MYR 30 per transaction
  • All deposits must be made using a payment method registered in your own name
  • Third-party deposits, including those from family members, are strictly prohibited
  • Rajawin reserves the right to request proof of ownership of a payment method at any time
  • Failed deposits will be returned to the original source within 3–5 business days
All deposits to your rajawin account are processed in real time and funds will be credited to your account immediately once the transaction is confirmed by the payment provider.

Rajawin does not charge any processing fees for deposits. However, your bank or e-wallet provider may apply their own charges depending on their policies.

5 Fund Withdrawal

Rajawin members may submit a withdrawal request at any time, subject to the following conditions:

  • The account must be fully verified through the KYC process before the first withdrawal is processed
  • The minimum withdrawal is MYR 50 per transaction
  • Withdrawals will be processed to the same payment method used for your last deposit
  • Withdrawal processing time is typically between 1 and 3 business days, depending on the payment method
  • Bonus wagering requirements must be met before any bonus funds can be withdrawn

Rajawin reserves the right to delay or hold withdrawals for security review or identity verification purposes. In such cases, we will contact you via your registered email to request the necessary supporting documents.

Withdrawals involving suspected fraudulent activity, money laundering, or breaches of these terms will be held pending the completion of an investigation. rajawin reserves the right to report suspicious activity to the relevant authorities.

6 Bonus & Promotions

Rajawin offers a range of bonuses and promotions for new and existing members. All offers are subject to the specific terms and conditions stated alongside each promotion. General conditions that apply to all bonuses are as follows:

  • Each bonus has a wagering requirement which must be met before withdrawal is permitted
  • Bonuses may only be claimed once unless otherwise stated
  • Bonuses are non-transferable to other members
  • Rajawin reserves the right to cancel any bonus obtained through illegitimate means or fraud
  • Where there is a conflict between the general terms and specific promotion terms, the specific promotion terms shall apply

Rajawin Welcome Bonus up to MYR 500 subject to a 30x wagering requirement on the total bonus amount before withdrawal is permitted. The bonus validity period is 30 days from the credit date.

Bonus abuse — including the use of multiple accounts to claim the same bonus, the systematic use of low-risk wagering techniques solely to meet wagering requirements, or any form of bonus fraud — may result in the cancellation of all bonuses and account closure.

7 Game Rules

All games available on the rajawin platform are operated using a Random Number Generator (RNG) system that has been independently audited and certified by internationally recognised certification bodies. This ensures that every game outcome is random, fair, and cannot be manipulated by any party.

Game rules that must be observed:

  • Each game has its own rules that must be read before playing
  • Confirmed wagers cannot be cancelled
  • In the event of a technical disruption during gameplay, rajawin reserves the right to void the affected round and refund the wager
  • Results recorded on our servers are final in any dispute
  • The use of automated software, bots, or any third-party tools to influence game outcomes is prohibited

For Live Casino games, additional rules set by the studio provider also apply. Dealers and game managers have the authority to manage tables in accordance with established standard operating procedures.

8 Prohibited User Conduct

To ensure a safe and fair gaming environment for all members, rajawin strictly prohibits the following conduct:

  • Fraud, misrepresentation, or impersonation of another person
  • The use of third-party software, automated bots, or any tools that provide an unfair advantage
  • Attempts to hack, disrupt, or cause damage to rajawin's systems and infrastructure
  • Collusion or cooperation with other players to manipulate game outcomes
  • Money laundering or using the platform for any illegal financial activity
  • Abuse of the customer support system, including threats or harassment directed at staff
  • Posting fake referral links or providing misleading information to other players

Any member who violates any of the above rules risks the following actions: an official warning, temporary account suspension, permanent account closure, and/or reporting to the relevant authorities depending on the severity of the violation.

9 Account Closure & Suspension

Rajawin reserves the right to suspend or close any member's account at any time for the following reasons:

  • Violation of any terms and conditions in this document
  • Fraudulent activity or behaviour suspected to be harmful to the platform or other members
  • Failure to provide the requested identity verification documents
  • A self-exclusion request submitted by the member in question
  • Orders from a regulatory body or legal authority

Members may also request voluntary account closure at any time by contacting our customer support team. Once an account is voluntarily closed with no terms violations, any remaining balance (after deducting bonuses that have not met the wagering requirements) will be refunded within 7 business days.

If your account is closed due to a terms violation, any bonus-related balance or funds obtained through activities that breach our terms may be forfeited. Original deposit funds not subject to any violation will be returned at rajawin's discretion.

10 Liability Limit

Rajawin provides the platform on an "as is" and "as available" basis without any express or implied warranties. To the extent permitted by law, rajawin is not liable for:

  • Service disruptions due to system maintenance, technical issues, or force majeure events
  • Indirect, incidental, or consequential losses suffered by a member
  • Data loss resulting from technical failures or unavoidable disasters
  • Game outcomes affected by internet connectivity issues on the user's end
  • Losses resulting from unauthorised access to an account due to the user's own negligence

Under no circumstances shall rajawin's total liability to any member exceed the net deposit amount made by that member in the 30 days preceding the claim.

11 Responsible Gaming

Rajawin takes responsible gaming seriously. We believe online entertainment should remain enjoyable and never become a financial or emotional burden for anyone.

The responsible gaming tools we provide include:

  • Daily/Weekly/Monthly Deposit Limit — set your own maximum deposit limit
  • Loss Limit — limit the amount you can lose within a set time period
  • Session Time Limit — control how long you can play in a single session
  • Self-Exclusion (Cool-off) — temporarily suspend your account for anywhere from 24 hours to 6 weeks
  • Self-Exclusion — permanently close your account for a minimum period of 6 months

If you or someone you know has a gambling problem, we encourage you to seek professional help. rajawin works with problem gambling support organisations to provide referrals to those in need.

To activate any responsible gaming tools or for more information, contact our customer support team via live chat, available 24/7.

12 Amendment of Terms and Applicable Law

Rajawin reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on this website. It is your responsibility to review this page periodically.

Your continued use of the rajawin platform after any amendments are published constitutes your acceptance of and agreement to the revised terms. If you do not agree with the amendments, you must stop using the platform and contact us to close your account.

This agreement is governed and interpreted in accordance with applicable law. Any dispute arising from or related to this agreement shall first be resolved through good-faith negotiation. If negotiation fails, the dispute will be referred to binding arbitration.

If you have any questions regarding these Terms and Conditions, please contact our support team via live chat or email at [email protected].
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